Bromley Information, Advice and Support Service (IASS)

Choosing the right school

Advice to help you choose an education setting for your child if they require additional or specific support to meet their diagnosed or undiagnosed SEND.

Communicating with school

Tips to help you think about communicating with the school staff and what you can do if you are unhappy about how they are communicating with you.

The Council’s SEN transport policies set out in detail who is eligible for transport support in mainstream and specialist settings from primary to post-16.

Refusing to go to school

School refusal can be really stressful. It is important to seek help as soon as possible when a child has been refusing to attend school.

Graduated Approach

The Graduated Approach is a step-by-step way of making sure children with emerging needs as well as SEND get the right support at the right time.

Ordinarily Available Provision (OAP)

OAP describes what pupils can typically expect to access in mainstream schools to support their SEND.

EHC needs assessments

An education, health and care (EHC) needs assessment is an assessment of the education, health and social care needs of a child.

If the Council have made a decision you don’t agree with, you may have the right to mediation or to appeal.

Mediation is a less formal way of trying to settle the dispute to help you reach agreement on the points of dispute.

Health and care

Mental health & wellbeing

Having good mental health helps us relax and enjoy our lives more.